Iintlobo zonxibelelwano: ulwahlulo olupheleleyo, imizekelo kunye nezitshixo zokuzisebenzisa kakuhle

Unxibelelwano yinkqubo apho sitshintshiselana ngolwazi neengcinga nabanye abantu okanye izilwanyana kwindawo esikuyo, siseka ubudlelwane obunokuba neempawu ezithile. Yinto enzima ebandakanya imiyalezo, iimvakalelo, iimeko, iindlela kunye neekhowudikwaye oko kukho kuzo zonke iinkalo zobomi bethu: ukusuka kubudlelwane bomntu ngamnye ukuya emsebenzini, kwimfundo okanye kwimeko yezopolitiko.

Nokuba kunjalo, okwangoku kukho ulwahlulo olubanzi kakhulu ngokunxulumene iintlobo zonxibelelwano ezikhoyo. Ukuze siphephe ukudideka, siqokelele saza sachaza ezona ntlobo zibalulekileyo ngendlela ecwangcisiweyo, sidibanisa nohlu olusetyenziswa kakhulu ziingcali kwi-psychology, unxibelelwano, kunye nemfundo. Uza kubona ukuba ezinye iintlobo ziyadibana okanye ziyadibana, kodwa ukuziqonda kuya kukuvumela ukuba khetha indlela engcono yokunxibelelana kuyo yonke imeko kwaye uphuhlise izakhono zonxibelelwano ezisebenzayo ngakumbi.

Unxibelelwano, sisibonelelo esibalulekileyo ebantwini

Unxibelelwano luyinto ebaluleke kakhulu kubomi bethu, kuba yindlela apho Sidlulisela yonke into ukusuka kwiimvakalelo zethu ukuya kwiimvakalelo zethu, kwaye ekugqibeleni, iingcinga zethu kwabanye abantu kwanakwizilwanyana. Ngaphandle konxibelelwano besingenakukwazi ukulungelelanisa, ukusebenzisana, ukufunda kwabanye, ukudala ubudlelwane beemvakalelo okanye ukwakha uluntu oluntsonkothileyo.

Umzekelo, xa sikhalimela inja yethu ngokuhlafuna imbiza yeentyatyambo, sinxibelelana nayo. Sithumela umyalezo, kwaye kufuneka sizame ukuqinisekisa ukuba umamkeli, oko kukuthi, inja, iyakwazi ukuwuqonda aze awuqonde ukuze, ngokusekelwe kwimilinganiselo yayo nokuziphatha kwayo, ingaphindi isenzo kwixesha elizayo. Ngokuyintloko, sifezekisile bonisa ukunganeliseki kwethu ngenxa yengxubakaxaka ayenzileyo ngembiza yeentyatyambo, kwaye loo nto lunxibelelwano, nokuba asisebenzisi magama.

Nangona kunjalo, ngeli xesha siza kugxila ikakhulu kwi unxibelelwano olumiselweyo phakathi kwabantuSifumana iintlobo ngeentlobo zonxibelelwano okanye izixhobo ezisetyenziswayo ngokuxhomekeke kwiimfuno, umxholo, kwanohlobo lwengcinga edluliselwayo. Umthumeli uvelisa ingcamango engqondweni yakhe aze akhethe indlela enye okanye ezingaphezulu zonxibelelwano ukuze ulwazi lufunyanwe ngumamkeli, naye oza kulucubungula ngokwendlela aqonda ngayo. ixabiso, amava, iimvakalelo kunye neenqobo.

Ngaphezu koko, unxibelelwano luhlala lusenzeka ngaphakathi umxholo (Indawo, ixesha, ubudlelwane phakathi kwabantu, imigangatho yenkcubeko...) zonke ezi zinto zichaphazela indlela esitolikwa ngayo umyalezo. Oko sikuthethayo, indlela esikuthetha ngayo, ithoni, ulwimi lomzimba, kunye nejelo elikhethiweyo (ubuso nobuso, idijithali, umbhalo, njl.njl.) kuthetha ukuba umyalezo ofanayo unokuqondwa ngeendlela ezahlukeneyo kakhulu.

Enyanisweni, sifanele sibulele unxibelelwano, njengoko luyeyona ndlela iphambili esiye safikelela ngayo kwinguquko, ukufezekisa gcina, wabelane kwaye uphucule ulwazi ngokuhamba kwexesha. Ukuba ngalo lonke ixesha umntu ezalwa kufuneka aqale ekuqaleni ngolwazi, indaleko ibingayi kwenzeka, kuba isizukulwana ngasinye besiya kufuneka siphinde sifumanise yonke into kwasekuqaleni.

Umzekelo omhle kukuba xa sisiya esikolweni size sifunde ngexesha elifutshane kakhulu iingcamango ezisisiseko kuthi, kodwa ezithathe amakhulu eminyaka ukuziphuhlisa. Kwanasebuntwaneni, singaqala ukuguquka nokuqhubela phambili kolu lwazi ukuya kwiindawo ezahlukeneyo esinomdla kuzo, ezimele ukukhula okubonakalayo kunye nokufumana ulwazi olutsha, ngenxa yonxibelelwano, siza kuyidlulisela kamva kwinzala yethu okanye kwabanye abantuNgale ndlela, baya kuqala kwisiseko esibanzi baze, ngamava abo, badale ulwazi olutsha abaza kuluthetha nabanye, belondla umjikelo oqhubekayo wokufunda ngokuhlangeneyo.

Ukwazi ukunxibelelana akuthethi nje ukwazi indlela yokuthetha, kodwa kuthetha nokuba Mamela, utolike, uxoxisane, ulawule iingxabano, uvelwano, kwaye ulungelelanise umyalezo kumntu othetha naye nakwindlela yokunxibelelana. Ngoko ke, ngaphambi kokuba sijonge ezona ndlela ziqhelekileyo zonxibelelwano, kubalulekile ukukhumbula ukuba zeziphi ezinye zeendlela zonxibelelwano izakhono eziphambili zonxibelelwano ukuba wonke umntu othetha kakuhle usebenza ngobulumko.

Izakhono zonxibelelwano eziphambili ezichaphazela zonke iintlobo zonxibelelwano

Ukuba nobuchule kwiintlobo ezahlukeneyo zonxibelelwano kulula kakhulu xa senza uthotho lweendlela zonxibelelwano. Izakhono ezisisiseko ezisebenza njengezixhobo ezinqumlayo, nokuba yintoni na ijelo okanye injongo yomyalezo. Phakathi kwezona zibalulekileyo zezi:

• Ukumamela ngokukhutheleyo: ukukwazi ukunikela ingqalelo yokwenene kwinto ethethwa ngomnye umntu, indlela ayithethayo ngayo, kunye nendlela avakalelwa ngayo xa eyithetha, endaweni yokulinda nje ukuba aphendule.
• U velwano: Ukukwazi ukuzibeka kwindawo yomnye umntu, ukuqonda umbono wakhe kunye nemeko yakhe yeemvakalelo, nto leyo ephucula ukuqondana kwaye inciphise iingxabano.
• Ukuqinisekisa ngokweemvakalelo: Ukuqonda nokuqinisekisa iimvakalelo zabanye (nokuba uluvo lwabo aluboniswanga) kubalulekile unxibelelwano olungokweemvakalelo, olubini, losapho okanye olunyangayo.
• Ulwimi olusebenzayo olungengolwimi: lawula ulwimi lomzimba, imbonakalo yobuso, ukuma, ukudibana kwamehlo, kunye nomgama emzimbeni ukuze hamba kwaye uqinise umyalezo womlomoendaweni yokumphikisa.
• Ukusombulula iingxabano kunye nothethathethwano: Sebenzisa amagama, ithoni, kunye nokumamela ukuze ufumane izivumelwano, uvumelane kwiingongoma ezithile, kunye nokukhusela izilangazelelo zamaqela omabini.
• Ukucaca ngomlomo nangokubhaliweyo: ukukhetha amagama afanelekileyo, ulandelelwano, kunye nethoni, ukuphepha ukungacaci, izinto zobugcisa ezingeyomfuneko, okanye imiyalezo edidayo.
• Ukuthembeka kunye nokungaguquguquki: Xa oko umntu akuthethayo, akwenzayo, nakubonisayo kuhambelana nexesha, unxibelelwano lwakhe luvelisa ukuzithemba kwaye imiyalezo yabo iyakhuthaza ngakumbi.

Ezi zakhono zingafundwa kwaye zisetyenziswe. Njengoko siziphuhlisa, kuba lula. lungisa uhlobo lonxibelelwano esiyisebenzisayo ngalo lonke ixesha, sikhetha itshaneli efanelekileyo (eyomlomo, ebhaliweyo, yedijithali, ebonwayo...), umgangatho wendlela yokusebenza kunye nesimbo esifanelekileyo kwimeko leyo.

Zihlelwa njani iintlobo zonxibelelwano?

Zininzi iindlela zokwahlulahlula unxibelelwano. Kulo lonke eli nqaku, siza kudibanisa ezona zisetyenziswa kakhulu: ngokwe- itshaneli yeemvakalelo (ukubona, ukuva, ukuchukumisa, ukungcamla, okanye ivumba), ngokutsho inani labathathi-nxaxheba, ngokutsho kwakhe itshaneli yetekhnoloji isetyenzisiweyo, ngokwemigaqo injongo okanye injongo yomyalezo kwaye ngokutsho Ubume bombutho (ethe nkqo, ethe tye, yangaphakathi, yangaphandle, njl.njl.).

Ngaphambi kokuba uchaze iinkcukacha ngohlobo ngalunye osele ulwazi (olubonakalayo, oluvakalayo, olungaphakathi komntu, olunobunzima, olucwangcisiweyo, njl.njl.), kufanelekile ukuphonononga ngokufutshane inkqubo ngokubanzi yenkqubo yonxibelelwano, kuba zonke iintlobo zonxibelelwano ziyafana. izinto eziphambili:

• Umthumeli: ngubani othumela umyalezo.
• Umamkeli: owamkela aze atolike umyalezo.
• Umyalezo: ulwazi, ingcamango, iimvakalelo, okanye umxholo odluliselwayo.
• Ikhowudi: iseti yeempawu kunye nemithetho (ulwimi, iimpawu, izimbo zomzimba...) ezivumela umyalezo ukuba ubhalwe ngekhowudi kwaye ubhalwe ngekhowudi.
• Ijelo: indlela ebonakalayo okanye yeteknoloji apho umyalezo udluliselwa khona (umoya, iphepha, ifowuni, i-intanethi, umabonwakude…).
• Umxholo: iimeko apho unxibelelwano lwenzeka khona (indawo, inkcubeko, ubudlelwane phakathi komthumeli kunye nomamkeli, ixesha, njl.njl.).

Ukusuka apha, siza kuqala sijonge iintlobo zonxibelelwano esele zibandakanyiwe kwinqaku lakho lokuqala (unxibelelwano oluvakalayo, olubonakalayo, olungaphakathi komntu, olunobuninzi, oluququzelelwayo, njl.njl.) kwaye, ukuze sizityebise, siza kudibanisa iindidi kunye neengongoma ezibonelelwa ngumxholo wobuchule: unxibelelwano oluthethwayo nolungathethwayo, unxibelelwano olusesikweni nolungacwangciswanga, unxibelelwano lwangaphakathi nolwangaphandle, unxibelelwano oluvela kwicala elinye noluvela kwicala elinye, unxibelelwano phakathi kwabantu nolwangaphakathi komntu, phakathi kwezinye.

Iindidi zonxibelelwano ngokwendlela yokunxibelelana ngokweemvakalelo

Ikhrayitheriya yokuqala eqhelekileyo yokuhlela iintlobo zonxibelelwano yile itshaneli yeemvakalelo Ijelo eliphambili apho umamkeli aqonda khona umyalezo. Ngokwenyani, sidla ngokudibanisa ezininzi ngaxeshanye, kodwa ukwahlula phakathi kwazo kusinceda siqonde indlela esebenza ngayo nganye nganye.

Unxibelelwano olubonakalayo

Luhlobo lonxibelelwano olune ibonwa njengomamkeli oyintlokoNgoko ke, iveliswa ngokusebenzisa izixhobo ezibonakalayo. Oku kuquka yonke into ukusuka kwimifanekiso elula ukuya kwiinkqubo ezintsonkothileyo zeempawu zemizobo.

Eminye imizekelo yonxibelelwano olubonwayo yile:

• Iimpawu zendlela okanye imifanekiso kwiindawo zikawonke-wonke.
• Iintetho zesilayidi, iitshathi kunye needayagram kwintlanganiso.
• Iipowusta zentengiso, iilogo, imifanekiso eneenkcukacha okanye imifanekiso.
• Iimuvi, amahlaya, iifoto kunye neevidiyo kwabelwana ngazo kwimidiya yoluntu.

Unxibelelwano olubonakalayo lunamandla kakhulu kuba Sicubungula imifanekiso ngokukhawuleza kakhulu. Kwaye ezi zinokuhlanganisa ulwazi oluninzi lube yinto enye. Ngaphezu koko, zihlala zivelisa impembelelo yeemvakalelo kwaye kube lula ukukhumbula kunombhalo omde.

Unxibelelwano oluVayo

Siqala ngolu hlobo lonxibelelwano, olulunxibelelwano oluvayo, olubonakaliswa ngokubonwa ngokusebenzisa ukuvaImiyalezo ehamba ngale ndlela isekelwe kwi izandi, amazwi athethwayo, umculo, ingxolo engqongileyo, Njl

Unxibelelwano lokuva lusetyenziswa kakhulu kuba luvumela abantu ababini okanye ngaphezulu ukuba baqhagamshelane, nokuba... imigama ebanzi kakhulungakumbi xa sixhomekeke kubuchwepheshe (umnxeba, unomathotholo, iipodcasts, iifowuni zevidiyo). Ngaphezu koko, ukuva kwethu kusinceda sifumane umthombo wesandi, into engenzeki ngendlela efanayo, umzekelo, ngevumba.

Imizekelo ecacileyo yonxibelelwano oluvakalayo ingaba:

• Omnye incoko yomnxeba.
• Yiva a ingoma okanye umculo osichazela indlela esivakalelwa ngayo.
• Ilizwi lika- umsasazi werediyo oko kuxela iindaba.
• Omnye iklasi okanye intetho yomlomo apho umxholo udluliselwa khona ngokuyintloko ngelizwi.

Unxibelelwano lobuchule

Unxibelelwano oluchukumisayo lolo lubonwa ngokusebenzisa ukuchukumisa, nokuba kukunxibelelana nolusu okanye ngendlela izinto ezithile ezibonakala ngayo. Ibaluleke kakhulu kwiimeko apho ukubona okanye ukuva kunqongophele, kwaye idlala indima ebalulekileyo indlela yokubonakalisa iimvakalelo.

Ezi zilandelayo ziwela phantsi kolu hlobo lonxibelelwano:

• Un ukwanga, ukuphulula, ukuxhawulana okanye ukubethelwa emqolo.
• Ukusetyenziswa imibhalo eyenziwe ngeBraille, apho abantu abaziimfama bafunda ngokuchukumisa.
• Abanye iindlela zonyango okanye zokhathalelo (njengakwi-physiotherapy okanye kwi-massage) ezibonisa ukhuseleko, inkathalo okanye ukusondelana.

Unxibelelwano oluchukumisayo lunokuba nempembelelo enkulu ngokweemvakalelo. Isenzo esilula sokuchukumisa ngokwasemzimbeni, esifanelekileyo kwimeko, sinokwenza ukubonakalisa inkxaso, ukusondelana, intlonipho okanye uthando ngendlela enzulu kakhulu, nangona kungekho nelilodwa ilizwi.

Unxibelelwano olfactory

Luhlobo lonxibelelwano olufunyanwa ngejelo ukunukaNangona sisenokungaqapheli rhoqo, ivumba lidlulisela ulwazi oluninzi, ebantwini nakwizilwanyana.

Umzekelo, umntu utyhila okuninzi ngaye ngokusebenzisa Ivumba lomzimba, njenge-cologne okanye ivumba elimnandi Inokunxulunyaniswa nento umntu ayinxibayo okanye nokuba akayihoyi kangako indlela acoceke ngayo. Ivumba elimnandi linokubangela ukutsaleleka, ukuthembana, okanye ukuziva ucocekile, ngelixa ivumba elibi linokubangela ukungakhathali okanye ukugula.

Kwezinye iindawo, unxibelelwano lwevumba lukwakho kakhulu:

• Kulo imboni yokutya kunye ne-gastronomyapho ivumba lesitya lilindele incasa yaso.
• Kulo zokuthengisa iivenkile okanye iindawo zorhwebo ezisebenzisa iziqholo ezithile ukudala umoya opholileyo.

Ngokungafaniyo nesandi, unxibelelwano lwevumba alulula kangako fumana umthombo Ivumba elichanekileyo alinakuqinisekiswa, kwaye nolandelelwano lolwazi olulandelelanayo alunakuqinisekiswa, nangona umyalezo usenokuhlala kwindawo ohlala kuyo ixesha elide.

Unxibelelwano olunamandla

Olu luhlobo lonxibelelwano olugxile ngcamangoUmzekelo ongcono esinokuwusebenzisa kwezi meko kuxa umpheki ezama ukudlulisa iimvakalelo ezithile ngezitya zakhe, ezifunyanwa ngumntu odlayo xa ezitya.

Banxibelelana ngokuthanda izinto ezahlukeneyo:

• Ukhetho lwenkcubeko (iincasa eziqhelekileyo zommandla okanye ilizwe).
• Ubuchule beCulinary ngokusebenzisa iindibaniselwano ezingalindelekanga.
• Umgangatho kunye nobutsha yokutya.

Unxibelelwano oluthandabuzekayo lunomda wokuba ulwazi luhlala lunxulunyaniswa iimpawu zekhemikhali ukutya okanye iziselo, kwaye ayivumeli ukudluliselwa kweenkcukacha zedatha ezichazwe ngolwimi oluthethwayo. Nangona kunjalo, yindlela esisiseko yokudlulisela ulonwabo, isithethe kunye nenkathaloingakumbi kwiindawo zosapho nezenkcubeko.

Iindidi zonxibelelwano ngokwenani labathathi-nxaxheba

Enye indlela yokwahlulahlula unxibelelwano kukuqwalasela inani labantu ezibandakanyekayo kunye nendlela ezinxulumana ngayo: umntu ngamnye kumntu ngamnye, ngaphakathi kweqela, phakathi kwamaqela okanye kwinqanaba elikhulu.

Unxibelelwano lomntu ngamnye

Unxibelelwano lomntu ngamnye luchazwa njengolo apho unxibelelwano lusekwa khona phakathi abantu ababini kwaye ngokuthe ngqoOko kukuthi, kukho umthumeli kunye nomamkeli ochazwe kakuhle, kwaye bobabini banokutshintshiselana ngeendima rhoqo.

Ibonakala ngo:

• Inqanaba eliphezulu le ngasese kunye nokusondelana.
• Unokwenzeka lungisa umyalezo komnye ngexesha langempela.
• Impembelelo enamandla kakhulu kumacala omabini, kuba impendulo nganye evela kwenye iguqula umyalezo wethu olandelayo.

Olu hlobo lonxibelelwano lolona luxhaphakileyo kwi ubudlelwane bothando, ubuhlobo, udliwanondlebe lomntu, uqeqesho lwezemfundo, okanye incoko yomsebenzi yomntu ngamnye.

Unxibelelwano oluphakathi

Luhlobo lonxibelelwano olwenzeka xa abantu ababini benxibelelana ngamazwi nangathethiyo, kodwa rhoqo xa yabelanani ngeemvakalelo omnye nomnyeSingalujonga njengohlobo oluthile lonxibelelwano lomntu ngamnye apho umxholo weemvakalelo ubaluleke ngakumbi.

Imizekelo yonxibelelwano phakathi kwabantu ingaba:

• Ingxoxo esondeleyo apho abahlobo ababini babelana khona iinkxalabo zobuqu.
• Incoko yesibini apho baziveza khona iimvakalelo, uloyiko, okanye iminqweno.
• Iseshoni ye Inkxaso yezengqondo phakathi kwengcali yezonyango kunye nesigulana.

Unxibelelwano oluhlangeneyo

Luhlobo lonxibelelwano apho abantu abangaphezu kwesibini Batshintshiselana ngezimvo ngalo naluphi na uhlobo lonxibelelwano, ukuze kubekho umthumeli omnye kunye nabamkeli abangaphezu komnye kwinqanaba ngalinye lonxibelelwano.

Kunxibelelwano lwabantu abaninzi, kunokwenzeka ukuba, nangona intetho yomntu ijoliswe komnye umntu, injongo yokwenene thonya lonke iqelaUmzekelo oqhelekileyo ungaba yintlanganiso yeqela apho elinye ilungu liphendula kwelinye, kodwa eneneni likhusela isikhundla salo kubo bonke abakhoyo.

Unxibelelwano lwangaphakathi

Kule meko sijongene nonxibelelwano olusekwe phakathi abantu ababini okanye ngaphezulu abayinxalenye yeqela elinye okanye iqela elithile. Isenokuba liqela lomsebenzi, usapho, iqela labahlobo, iklasi yabafundi, njl.njl.

Unxibelelwano lwangaphakathi kweqela lunceda, phakathi kwezinye izinto, uku:

• Ukulungelelanisa imisebenzi kunye noxanduva Ngaphakathi kweqela.
• Yakha imigangatho eqhelekileyo, amaxabiso kunye nenkcubeko.
• Qinisa imvakalelo yokuba lilungu kunye nokubumbana.

Unxibelelwano lwamaqela

Unxibelelwano phakathi kwamaqela lunxibelelwano olukhoyo phakathi amaqela ahlukeneyoIndlela elungileyo yokuqonda olu hlobo lonxibelelwano kukusebenzisa umdlalo weqonga. Kuwo, iqela elilungiselele umdlalo kwaye lithatha inxaxheba kumdlalo lidlulisela uthotho lolwazi kwiqela lesibini, eli ngababukeli abaze kuwubukela.

Unxibelelwano phakathi kwamaqela luyenzeka nakwi:

• Iingxoxo phakathi amasebe ahlukeneyo evela kwinkampani enye.
• Ubudlelwane phakathi imibutho, amaqela ezopolitiko, imibutho yabasebenzi okanye imibutho yoluntu.
• Intsebenziswano phakathi amaqela ophando, amaziko emfundo, okanye iinkampani.

Unxibelelwano phakathi kwabantu

Unxibelelwano phakathi kwabantu luhlobo lonxibelelwano apho umthumeli kunye nomamkeli bengabantu umntu omnyeOko kukuthi, umntu unxibelelana naye ngokwakhe.

Ngokusisiseko, malunga naloo maxesha apho unokuthi “sithetha sodwa", ngoko ke sihlalutya iingcamango, sihlolisise incoko ngengqondo, okanye sijonge nezisombululo ngaphandle kokuba kubekho umntu wesibini esinokutshintshiselana naye ngolwazi.

Ezinye iingcali aziyithathi le nto njengonxibelelwano ngokwazo, kodwa njengenkqubo ingcinga kunye nokuzicamngcaNangona kunjalo, inempembelelo enkulu kwindlela esinxulumana ngayo nabanye, kuba indlela esithetha ngayo nathi ngaphakathi ichaphazela ukuzithemba, ukhuseleko kunye nemeko yeemvakalelo.

Unxibelelwano ngobuninzi

Luhlobo lonxibelelwano apho kukho umthumeli omnye kunye nenani elikhulu labamkeliUkuze unxibelelwano luthathwe njengonxibelelwano olukhulu, iqela labamkeli kufuneka libe:

• Zininzi: abantu abaninzi ngaxeshanye.
• Ezingafaniyo: abaneempawu ezahlukeneyo (ubudala, isini, iingcinga…).
• engaziwaUmthumeli akazi yena ngokwakhe uninzi lwabamkeli.

Umzekelo, ukwazisa iprojekthi kwabanye abafundi beklasi akuyi kuba phantsi konxibelelwano olukhulu, kodwa usopolitiki ethetha kwindibano kubalandeli bakhe okanye abo banomdla wokumamela, kwinkqubo kamabonakude, iphephandaba, okanye itshaneli enkulu yeYouTube.

Unxibelelwano olukhulu ludla ngokusebenzisa Imidiya enkulu (umabonakude, unomathotholo, abezindaba, iinethiwekhi zentlalo ezifikeleleka ngokubanzi) kwaye inempembelelo enkulu uluvo loluntu, inkcubeko kunye neendlela zokusebenzisa.

Iindidi zonxibelelwano ngokwejelo lobuchwepheshe

Kwihlabathi lanamhlanje, inxalenye enkulu yonxibelelwano lwethu lwenzeka ngokusebenzisa izixhobo zobuchwephesheNgokuxhomekeke kwindlela esiyisebenzisayo ukudlulisa umyalezo, sinokwahlula iintlobo ezahlukeneyo zonxibelelwano.

Unxibelelwano ngomnxeba

Luhlobo lonxibelelwano olwenzeka nge ifowuniezisisigxina okanye eziphathwayo, ukuze sikwazi ukutshintshiselana ngeengcinga nezimvo nabantu abakwiindawo ezikude.

Kunxibelelwano lwefowuni, ijelo eliphambili yi indawo yokuhlalaEkubeni ixhomekeke kwilizwi nakwithoni, kwaye phantse asinalo ulwazi olubonakalayo (ngaphandle kokuba yividiyo), kubaluleke kakhulu ukuba sinikele ingqalelo ithoni yelizwi, ukunqumama, kunye nokucaca kwentetho.

Unxibelelwano lwedijithali okanye olusebenzisa i-intanethi

Unxibelelwano olusebenzisa i-intanethi okanye lwedijithali lunxibelelwano olwenzeka ngokusebenzisa intanethingoko ke ibandakanya yonke into ukusuka kwincoko ngemiyalezo kunye neenkqubo zencoko zexesha langempela ukuya kulwazi esiludluliselayo nge ibhlog, imidiya yoluntu, i-imeyile, okanye iiwebhusayithi.

Ibandakanya, umzekelo:

• Incoko ye I-WhatsApp okanye iTelegram.
• Umnxeba wevidiyo ngu I-Skype, i-Zoom, okanye ezinye iiplatifomu.
• Ukupapashwa kwe-a inqaku kwiwebhusayithi (njengale), apho umbhali ungumthumeli kwaye abafundi bengamamkeli.
• Umsebenzi kwi nomphakathi: izimvo, imiyalezo yabucala, izithuba, njl.njl.

Okwangoku, siseka unxibelelwano lwedijithali apho mna ndingumthumeli kwaye wena ungummkeli. Olu hlobo lonxibelelwano lunenzuzo yokuba... ukukhawuleza, ukufikelela kwihlabathi liphela, kunye nokukwazi ukudibanisa umbhalo, iaudio, ividiyo kunye nemifanekisoKwangaxeshanye, inokubangela ukungaqondani ukuba ithoni ayiqwalaselwanga ngononophelo okanye ulwazi olubalulekileyo olungelulo olomlomo lushiywe ngaphandle.

Unxibelelwano ngethelevishini

Ngokucacileyo, oku kubhekisa kunxibelelwano olusekwe nge- umabonwakudeKule meko, i-medium idibanisa umfanekiso, isandi, umbhalo, umculo kunye neziphumo ezibonakalayo, nto leyo eyenza ukuba ibe yenye yezona ndlela zinamandla zonxibelelwano olukhulu.

Oku kulandelayo kusasazwa ngonxibelelwano lukamabonwakude:

• Iindaba nolwazi izinto zangoku.
• Iinkqubo zokuzonwabisa, uthotho lweemuvi kunye neemuvi.
• Publicidad kunye namaphulo eziko.

Unxibelelwano lweCinematic

Unxibelelwano lwe-cinematic lunxibelelwano olusekwe ngokusebenzisa isikrini esikhulu, ngokwenziwa kweefilimu ngendlela yokuba abathumeli abahlukeneyo, apho umlawuli kunye nabadlali bavelele khona, badlulisele izimvo kunye neemvakalelo kubabukeli.

Olu hlobo lonxibelelwano ludibanisa iikhowudi ezininzi:

• Iingxoxo zomlomo Kwabalinganiswa.
• Ulwimi olungasebenzisi ntetho (iintshukumo zomzimba, ukuma, ukujonga).
• Umculo, isandi esingqongileyo kunye neziphumo zesandi.
• Ukukhanyisa, imibala, ukubumba, kunye nokuhlela ebonakalayo.

Iimuvi azibali nje amabali, zikwabalisa Zidlulisela ixabiso, iimodeli zokuziphatha, iimvakalelo, kunye neengcamango malunga nemeko yentlalo, yezopolitiko okanye yobuqu.

Iindidi zonxibelelwano ngokwenjongo okanye injongo

Unxibelelwano lunokwahlulwa ngokwemiqathango propósito Indlela esithunyelwa ngayo ibalulekile. Ukwazisa akufani nokucenga, ukufundisa, okanye ukonwabisa nje. Makhe sijonge ezinye zezona ntlobo zifanelekileyo esele zivele kwinqaku lakho, zityetyiswe ziinkcukacha ezongezelelweyo.

Unxibelelwano ngezemfundo

Luhlobo lonxibelelwano olunjongo yalo ephambili ikukuba imfundo yabanye abantu. Umzekelo ocacileyo kuxa utitshala ecacisa isifundo kubafundi eklasini, ukuze utitshala abe ngumthumeli, umxholo osasazwayo uyafundisa kwaye umntu owamkelayo ngumfundi oye kwigumbi lokufundela eyokufunda.

Nangona kunjalo, unxibelelwano lwezemfundo alupheleli nje esikolweni. Lukwafumaneka nakwi:

• Uqeqesho lwangaphakathi kwinkampani okanye amaziko.
• Iikhosi ezikwi-intanethi, iisemina, iiworkshops kunye neengqungquthela.
• Izixhobo zokufundisa ezibhaliweyo okanye ezivakalayo (iincwadi zesikhokelo, izifundo, iividiyo ezichazayo).

Eyona nto ibalulekileyo kukuba umyalezo ucacile injongo yokufundisa okanye yokwenza lula ukufunda kumntu oyifumanayo.

Unxibelelwano olunolwazi

Nangona ingabonakali phantsi kwelo gama kwinqaku lakho lokuqala, kubalulekile ukulifaka. Unxibelelwano olunolwazi lujolise eku nika idatha, iinyani okanye iinkcazo ngesihloko, uzama ukuba nengqondo ephangaleleyo kangangoko kunokwenzeka.

Iqhelekile kwi:

• Iingxelo zeendaba.
• Iingxelo zobugcisa okanye zesayensi.
• Iincwadana zemiyalelo okanye izikhokelo zomsebenzisi.

Unxibelelwano olukhuthazayo

Yiyo le ayikhangelayo. ukuphembelela izimvo, izimo zengqondo, okanye iindlela zokuziphatha yomamkeli. Inendima ephambili kwi intengiso, ukuthengisa, unxibelelwano lwezopolitiko, kunye neengxoxo ezininzi.

Kolu luhlu singabeka, umzekelo, unxibelelwano lopapasho kunye unxibelelwano lwezopolitikoesiza kuyibona ngokweenkcukacha kungekudala.

Unxibelelwano lwentengiso

Sijongene nohlobo lonxibelelwano apho inkampani ithumela umyalezo kubathengi abanokubakho ngenjongo yokubonelela ngemveliso okanye inkonzo yabo kunye nokukhuthaza ukuthengwa.

Kule meko, umntu onomdla kakhulu ngu umthumeli (uphawu, inkampani, iziko), elifuna ukweyisela umamkeli ukuba amkele indlela ethile yokuziphatha: ukuthenga, ukubhalisa, ukuxhasa isizathu, ukuya kwisiganeko, njl.njl.

Ingadluliselwa ngeendlela ezininzi:

• Iintengiso zikamabonwakude, unomathotholo kunye nezishicilelweyo.
• Upapasho lwe-Intanethi (iibhena, iiphulo zemidiya yoluntu, ukuthengisa nge-imeyile).
• Iibhodi zentengiso, iipowusta kunye neencwadana kwiindawo ezibonakalayo.

Unxibelelwano lobuntatheli

Kwimeko yonxibelelwano lobuntatheli, sijongana nohlobo lonxibelelwano olusekwe kusetyenziswa majelo apho ulwazi luthunyelwa khona, ezi ndlela zinokuhluka-hluka njengeephephandaba, amaphepha ewebhu, umabonakude, unomathotholo, njl.

Eyona njongo yayo iphambili ingxelo kuluntu malunga neenyaniso ezifanelekileyo. Nangona kunjalo, ekusebenzeni oku kunokubandakanya izinto ezithile uluvo, ukutolika kunye nohlalutyoNgoko ke, idla ngokudibanisa unxibelelwano olufundisayo nolukholisayo.

Unxibelelwano lwezopolitiko

Olu nxibelelwano lolunye Idlulisela iingcamango zezopolitiko ngecala elinamandla leembono.. Ngokusisiseko sithetha ngala matyala apho ipolitiki ibhengeza izimvo, izimvo okanye iiprojekthi zakhe phambi kwabavoti.

Ngokungafaniyo nentengiso yorhwebo, injongo apha asikokuthengisa imveliso, kodwa impembelelo kwindlela yokucinga nakwizigqibo zabantu zezopolitiko (umzekelo, ukuba bavotele bani okanye zeziphi iziphakamiso ezixhasayo). Oku kuquka:

• Iintetho kwimibuthano kunye neengxoxo.
• Amaphulo onyulo kwiindaba nakwiinethiwekhi zentlalo.
• Iingxelo kunye neenkomfa zabezindaba yabameli boluntu.

Unxibelelwano ngokweemvakalelo

Lunxibelelwano apho ingcamango edluliselwayo igxile khona iimvakaleloNgokusisiseko, kukuthetha ngeemvakalelo zethu, nto leyo enokwenziwa ngeendlela ezahlukeneyo ukusuka kunxibelelwano lomlomo ukuya kolungekho ngomlomo, kwanangezandi ezifana... ukulila okanye ukuhleka.

Ikhona kakhulu kwi:

• Ubudlelwane be iqabane, usapho kunye nobuhlobo.
• Unyango lweengqondo kunye neenkqubo zenkxaso yeemvakalelo.
• Ukubonakaliswa kobugcisa (umculo, uncwadi, iifilimu) okufunayo nxibelelana nehlabathi langaphakathi yomamkeli.

Unxibelelwano ngesondo

Luhlobo lonxibelelwano lwesondo apho iintlobo ezininzi zolwimi zinokusetyenziswa khona, nokuba ngomlomo, ngaphandle komlomo, okanye ngedijithaliIqala kwiincoko ezinzulu malunga neminqweno kunye nemida ukuya kwiimpawu zomzimba, inkangeleko, okanye imiyalezo ebhaliweyo enomxholo ovuselela inkanuko okanye ovuselela inkanuko-yesondo.

Enye into ethile kweli candelo yileyo ibizwa ngokuba "i-sexting"okuquka ukuthumela iifoto, iividiyo, okanye imiyalezo ebonisa isondo ngeendlela zedijithali ezifana nee-apps zemiyalezo okanye amajelo eendaba ezentlalo. Kule meko, kubaluleke kakhulu ukuqwalasela ubumfihlo, imvume kunye nokukhuselwa kwedatha yomntu.

Unxibelelwano lokuzonwabisa

Ayizange ivele ngokucacileyo nakwisicatshulwa sakho sokuqala, kodwa igqibezela umfanekiso. Yileyo injongo yayo ephambili... nwabisa, phazamisa okanye uvuse kwi-receptor. Siyifumana apha:

• Iinkqubo ezihlekisayo, uthotho, iimuvi kunye nemidlalo yevidiyo.
• Iintetho-ntetho, imidlalo yeqonga, kunye neziganeko zemidlalo ezibaliswayo.
• Umxholo olula kwimidiya yoluntu ofuna khupha uncumo okanye ukonwabisa imizuzu embalwa.

Iindidi zonxibelelwano ngokolwimi kunye nekhowudi

Enye yezona ndlela ziqhelekileyo zokwahlula phakathi konxibelelwano ngomlomo, hayi ngomlomo kwaye, njengolunye ulwazi olongezelelweyo, oko kubizwa ngokuba lunxibelelwano intetho edibanisa amagama (indlela esizithetha ngayo izinto).

Unxibelelwano lomlomo

Unxibelelwano ngomlomo lunxibelelwano olwenzeka ngokusebenzisa ukusetyenziswa kwamagamaOlu lulwazi olusetyenziswa phakathi komthumeli kunye nomamkeli. Luthathwa njengohlobo lonxibelelwano olubonakaliswa ngabantu ngenxa yobunzima balo obukhulu kunye nokuguquguquka kwalo.

Kubalulekile ukuqaphela ukuba sifumene iintlobo ezimbini zonxibelelwano ngomlomo ezazisele zikhona kwisicatshulwa sakho kwaye siyaqhubeka nokuzigcina:

• Unxibelelwano lomlomo: Yileyo isekelwe kwiimpawu zomlomo namagama athethwayo, kuquka nezandi ezifana ukuhleka okanye ukukhalaKwenzeka kwiincoko zobuso ngobuso, kwiifowuni, kwiintetho, kwiintetho, njl. Inzuzo yayo kukuba ngokukhawuleza kunye nethuba lokufumana ingxelo ngqo kwi-receiver.
• Unxibelelwano olubhaliweyo: Yiloo nto yenziwa ngu imiqondiso ebhaliweyoPhakathi kwezi, sigxininisa oonobumba, kodwa kukwakho nabanye abangasebenzisi kakhulu kodwa ababaluleke ngokulinganayo, njenge iilogo, iihieroglyphs, okanye iinkqubo ezithile zemiqondisoIsetyenziswa kwiileta, ii-imeyile, iingxelo, iincwadi, imiyalezo ebhaliweyo, izithuba zeendaba zoluntu, kunye nayo nayiphi na indlela yokubhala.

Unxibelelwano olubhaliweyo lunenzuzo yokushiya irekhodi esisigxina Ingahlaziywa kwaye ilungiswe ngaphambi kokuba ithunyelwe, kodwa ayinalo ubutyebi belizwi kunye nolwimi lomzimba, nto leyo eyenza kube yimfuneko ukuba icace ngakumbi kwaye ichaneke.

Unxibelelwano olungasebenzisi magama

Unxibelelwano olungengomlomo luhlobo lonxibelelwano olwenzeka ngaphandle kwemfuneko yokusebenzisa amagama. amagama angathethwanga okanye angabhalwangaOlu luhlobo lonxibelelwano esiluqhuba singazi.

Ngokusisiseko, zingawela kudidi lonxibelelwano olungengomlomo:

• Las ukuma komzimba kunye nendlela yokuhlala kuloo ndawo.
• Indlela ye jonga abantu (ukujonga emehlweni, ukuphepha, ukujonga ngendlela ebangela umngeni, njl.njl.).
• Los iintshukumo esizenzayo ngemizimba yethuizandla neenyawo.
• Indlela leyo Sihlala phantsi, sisondela, okanye sihamba..
• Indlela ye andar...yempahla, isitayile seenwele kunye nezinye iinkalo zobukho bethu bomzimba.

Kwiimeko ezininzi, ukudluliselwa kunye nokutolikwa kwezi miyalezo ngokuzenzekelayo nangokunganyanzelekangaNgoko ke, nangona unxibelelwano olungengomlomo lunokuba namandla kakhulu, lukwanamandla kakhulu ingaqondakali kwaye kunzima ukutolika ukuba imeko kunye nomahluko wenkcubeko awuthathelwa ingqalelo.

Unxibelelwano oluqhelekileyo

Nangona ingabonakali njengecandelo elahlukileyo kuzo zonke izintlu, kuyanceda ukukhankanya unxibelelwano intetho edibanisa amagama, equka iinkalo zesigidimi esinxulumene indlela esizithetha ngayo izinto ngaphezu koko sikuthethayo ngokoqobo.

Oku kuquka:

• El ithoni yelizwi (kushushu, kubanda, ndlongondlongo, kungathathi cala...).
• La isantya sokuthetha (ngokukhawuleza, kancinci).
• El ivolumu (ukubhuda, ilizwi elikhulu, ukukhwaza).
• Las ukunqumama kunye nokuthulaezikwathetha injongo okanye iimvakalelo.

Ezi zinto zisetyenziswa xa kufikwa kumazwi ziyakwazi guqula ngokupheleleyo intsingiselo ngaphakathi kwesivakalisi sinye. Igama elithi “olungileyo kakhulu” linokubonisa ukuvuma ngokwenene, ihlaya, okanye umsindo kuxhomekeke kwithoni kunye nembonakalo ehamba nayo.

Unxibelelwano lwezandla

Olu luhlobo lonxibelelwano oluqhutywa ngabantu abanengxaki iingxaki zendlebeOku kuvumela unxibelelwano olusebenzayo ngaphakathi kwabo kunye nabanye abantu abangathwaxwa zezi ngxaki kodwa bafunde indlela yokunxibelelana.

Ulwimi lwezandla luyinto ikhowudi entsonkothileyo nepheleleyongegrama yayo kunye nesigama sayo, ivumela ukubonakaliswa kwazo zonke iintlobo zemiyalezo, kungekuphela nje amagama ahlukeneyo. Ngoko ke, luhlobo unxibelelwano lomlomo olubonakalayo, nangona ibonakaliswa ngokushukuma kwezandla, iingalo kunye nembonakalo yobuso.

Iindidi zonxibelelwano ngokwesakhiwo sentlangano kunye nomxholo wayo

Kwimeko yamashishini, amaziko, namaqela acwangcisiweyo, unxibelelwano lunokwahlulwa ngokwemiqathango ulwalathiso oluhambelana nolawulo okulandela umyalezo kwaye kuxhomekeke ekubeni kwenzeka ngaphakathi okanye ngaphandle kombutho.

Unxibelelwano lombutho

Lunxibelelwano oluvela ngaphakathi kwinkampani ethile okanye ukusuka kwinkampani ukuya kwihlabathi langaphandle. Sithetha nge unxibelelwano lwequmrhu apho inkampani ngokwayo izihlela ngaphakathi okanye idlulisela naluphi na uhlobo lwengcamango olunokwahluka ukusuka kwimveliso okanye inkonzo yayo ukuya kwimeko yayo okanye ulwazi olufanelekileyo oluya kufikelela kubantu besithathu.

Ngaphakathi konxibelelwano lwentlangano sinokwahlula:

• Unxibelelwano lwangaphakathi: Kwenzeka ngaphakathi kumbutho kwaye kubhekisa kwindlela abasebenzi abanxibelelana ngayo omnye nomnye kunye nabaphathi. Kubandakanya ukudluliselwa ulwazi lokusebenza, imigaqo-nkqubo, iinkqubo, iinjongo kunye neempawu ezixabisekileyoUnxibelelwano oluhle lwangaphakathi luphucula ulungelelwaniso, imeko yomsebenzi, kunye nokuzinikela.
• Unxibelelwano lwangaphandle: Ibhekisa kwindlela umbutho onxibelelana ngayo kwihlabathi langaphandleAbathengi, ababoneleli, abatyali-mali, abeendaba, kunye noluntu ngokubanzi. Yinto ebalulekileyo ekwakheni nasekugcineni Igama elihle, ukukhuthaza iimveliso okanye iinkonzo kunye nokuqinisa ubudlelwane bezoshishino.

Unxibelelwano oluthe nkqo

Lunxibelelwano olwenzeka phakathi amanqanaba ahlukeneyo olawulo ngaphakathi kwintlangano. Singafumana iindlela ezimbini ezahlukeneyo esele zivele kwinqaku lakho:

• Unxibelelwano oluphezulu: xa a Umqeshwa unxibelelana nabani na kubaphathi abaphezuluUmzekelo, xa unika ingxelo yeziphumo okanye ucebisa uphuculo. Olu nxibelelwano luvumela abaphathi ukuba baqonde imbono yabo basondeleyo kwimisebenzi yemihla ngemihla.
• Unxibelelwano olusezantsi: leyo yenziwa ukusuka kwi ulawulo oluphezulu olujoliswe kubasebenziIsetyenziselwa ukudlulisa imiyalelo, iinjongo, utshintsho lwentlangano, okanye ukuqatshelwa kwayo. Kubalulekile ukuba wonke umntu azi ukuba yintoni elindelekileyo kuye.

Unxibelelwano oluthe tye

Unxibelelwano oluthe tye lunxibelelwano olwenzeka ngaphakathi inqanaba elimiselweyo lolawuloUmzekelo, kwinkampani yethu sisenokuba siqaphele ukuba kukho amaqela ahlukeneyo ngokuxhomekeke kwindawo yodidi, ngoko ke singabiza unxibelelwano oluthe tye njengolo sithetha nabantu abakwinqanaba lethu elifanayo.

Eli gama lisetyenziswa rhoqo ngamanye amaxesha "unxibelelwano olungaphambili" ukubhekisa kwiingxoxo ezithe ngqo phakathi koogxa abakwinqanaba elifanayo, ingakumbi xa unxibelelwano luvulekile kwaye lungenabo abalamli.

Oku kuquka, umzekelo:

• Ukutshintshiselana ngolwazi phakathi oogxa becandelo.
• Ulungelelaniso phakathi uxanduva lweendawo ezinezikhundla ezifanayo.

Unxibelelwano oluthe tye lunceda ukusebenzisana, intsebenziswano, kunye nokusombulula iingxaki ngendlela ekhawulezayo.

Ezinye iindlela eziqhelekileyo zokunxibelelana

Ukongeza kwiikhrayitheriya ezingentla, kukho ezinye iindlela ezisinceda siqonde ngcono indlela esinxibelelana ngayo imihla ngemihla.

Unxibelelwano olusesikweni nolungekho sikweni

Nangona inqaku lakho lokuqala lingazange lihlukanise ngokucacileyo phakathi kwezi ntlobo zimbini, kuyanceda ukuzibandakanya kuba zisebenza kumacandelo omntu kunye nawomsebenzi.

• Unxibelelwano olusesikweni: landela imithetho, iiprotokholi kunye nezakhiwo ezichazwe kwangaphambiliIsetyenziswa kwiindawo zobungcali, zezemfundo, okanye zezikhungo. Imizekelo: iingxelo ezisemthethweni, iintlanganiso zokusebenza kunye nee-ajenda, iintetho zezikhungo, unxibelelwano namaqumrhu asemthethweni.
• Unxibelelwano olungekho sesikweni: ivela ngendlela ethile ngokungazenzisiyo kwaye kuguquguqukaNgaphandle kwemithetho engqongqo, olu lulwimi esilusebenzisayo kwiincoko zemihla ngemihla nabahlobo, usapho, kunye nabantu esisebenza nabo (iincoko zasepasejini, imiyalezo engekho sesikweni, amahlaya, izimvo ezingacwangciswanga kwimidiya yoluntu). Ludla ngokuba nefuthe elikhulu kwiimvakalelo kwaye lunegalelo ekudaleni imeko yokuthembana nokusondelana.

Unxibelelwano phakathi kwabantu kunye nolwangaphakathi kwabantu

Sele silubonile unxibelelwano lwangaphakathi (incoko yangaphakathi), kodwa kufanelekile ukugxininisa ingcamango yokuba unxibelelwano phakathi kwabantu.

Unxibelelwano phakathi kwabantu lubhekisa kunxibelelwano phakathi abantu ababini nangaphezuluIsenokuba yeyokuthetha okanye engeyontetho, esemthethweni okanye engekho sesikweni, yokujongana ubuso ngobuso okanye ekude. Yisiseko sobudlelwane bethu bentlalo kuzo zonke iinkalo: usapho, ubuhlobo, umsebenzi, izifundo, njl.

Kwinxibelelwano phakathi kwabantu singafumana:

• NoNxibelelwano ubuso nobuso.
• Unxibelelwano yedijithali (imiyalezo, iifowuni, iifowuni zevidiyo).
• Unxibelelwano kwi amaqela amancinci (iintlanganiso, amaqela, iikomiti).

Unxibelelwano oluhamba calanye noluhamba calanye

Ngokutsho kwe ulwalathiso lokuhamba kolwaziSingahlula ezinye iintlobo ezimbini eziphucula udidi lwakho:

• Indlela enye yonxibelelwano: linye kuphela iqela elithumela umyalezo kanti elinye iyamkela kuphelangaphandle kokuba kubekho impendulo ekhawulezileyo. Imizekelo: intengiso kamabonakude, uphawu lwendlela, ingxelo erekhodiweyo.
• Indlela ezimbini zonxibelelwano: omabini amaqela Bayathumela kwaye bafumana imiyalezoukudala ukutshintshiselana ngezimvo, imibuzo, ingcaciso, kunye nempendulo. Imizekelo: incoko, iklasi ebandakanya abantu abaninzi, intlanganiso yeqela apho wonke umntu anokuba negalelo khona.

Uninzi lwezona zinto zityebileyo nezinelisayo zinxibelelana nabantu, njengoko zivumela lungisa umyalezo khawuleza uze ujonge ukuba iqondwe ngokuchanekileyo na.

Ukubaluleka kokuphulaphula ngononophelo kunye novelwano kuzo zonke iintlobo zonxibelelwano

Nokuba loluphi na uhlobo lonxibelelwano esilusebenzisayo (ngomlomo, ngedijithali, ngemfundo, ngokwentlangano, njl.njl.), kukho izinto ezimbini eziphucula ukusebenza kwalo kuyo nayiphi na imeko: ukumamela ngokukhutheleyo kunye uvelwano.

• Ukumamela ngokukhutheleyo: Akukhona nje ukuva amazwi, kodwa kukunika ingqalelo kuwo umxholo, umxholo, kunye neemvakalelo Kubandakanya ukubuza imibuzo, ukucacisa oko basixelela kona, ukuphepha ukuphazamiseka okungeyomfuneko, nokubonisa ngolwimi lwethu olungenamazwi ukuba sikhona.
• U velwano: Ikuvumela ukuba uqonde oko omnye umntu akuvakalelwayo kunye nendlela abona ngayo ihlabathi. Umntu onxibelelana novelwano ulungisa umyalezo wakhe ukuze uvumelane imeko yeemvakalelo neemfuno kumntu ofumana imali, ephepha ukugweba ngokungxama.

Ukuphuhlisa ezi zakhono kubalulekile ekuphuculeni naluphi na uhlobo lonxibelelwano: kuyanceda ukusombulula iingxabano, uxoxisana ngezivumelwano, ukunika nokwamkela ukugxekwa, ukubonelela ngenkxaso yeemvakalelo kwabanye, kwaye ngokubanzi, ukwakha ubudlelwane obuqinileyo nobunentlonipho.

Kulo lonke olu hambo sibonile ukuba unxibelelwano alupheleli nje ekuthetheni: luquka amagama, izimbo zomzimba, ukuthula, ubuchwepheshe, iimvakalelo, kunye nezakhiwo zentlaloUkuqonda iintlobo ezahlukeneyo zonxibelelwano—ezivakalayo, ezibonwayo, eziphathwayo, ezingaphakathi komntu, ezibanzi, zedijithali, ezifundisayo, ezicwangcisiweyo, ezithethwayo, ezingezizo ezivakalisini, njl.njl.—kukuvumela ukuba uqonde ngcono indlela onxibelelana ngayo nabanye kunye neendlela onokukhetha kuzo kwimeko nganye ukuze umyalezo wakho ucace, uhlonitshwe, kwaye usebenze. Ngalo lonke ixesha uqaphela indlela onxibelelana ngayo kunye nohlobo olusebenzisayo, uthatha elinye inyathelo eliya kubomi bomntu kunye nobomsebenzi obanelisayo nobomeleleyo.